Reducing Workplace Violence

Reducing Workplace Violence

Violence is not part of your job

There is no justification for nurses having to endure the threat of violence in the workplace.

But too many of us do — with health care workers facing more workplace violence than police officers. 56% of our members have been physically assaulted, and more than 9,000 have been verbally abused.

And whether it comes from a patient, a patient's family member or someone else, it's never acceptable.

That's why we've led the fight to eliminate workplace violence. We convinced the Manitoba government to work with us to launch a new Violence Prevention Program, with strict new regulations to protect nurses and other health care workers.

 

WHAT TO DO IF AN INCIDENT HAPPENS

  • Notify your supervisor or manager about every incident, even if there's no injury. (See article 7A04 of the Collective Agreement.)
  • If you need it, get first aid or medical attention as soon as possible. (Let your supervisor know if you need to leave the work area.) When you do, be sure to say clearly that the incident happened at work.
  • Report the incident as soon as possible. Use the employee incident reporting process for your worksite (the Injury/Near Miss form).
  • Start a WCB claim for any medical treatment or missed time from work.
  • Your employer must notify the Union as soon as reasonably possible after receiving your report. And they must make every reasonable effort to resolve the situation.

Manitoba's Violence Prevention Policy

Thanks to the hard work of a lot of Union members, the provincial government introduced big changes to workplace safety rules. Employers must now:

post signs prominently in the workplace notifying everyone that violence and abuse will not be tolerated
develop a violence prevention policy and strategy
put a procedure in place for getting immediate assistance in case of violence
put a procedure in place for identifying potentially violent individuals
develop a system for reporting and reviewing incidents.

Background

What is violence?

The new Provincial Violence Prevention Program defines violence as "any act that results in injury or threat of injury, real or perceived, by an individual, including but not limited to acts of aggression (whether intentional or not), verbal or written threats, and vandalism of personal property."

Types of violence

Type I / Criminal Intent: Results while a criminal activity is being committed, and the perpetrator has no legitimate relationship to the workplace.

Type II / Customer/Client: The perpetrator is a customer or client at the workplace, and becomes violent while being served by the worker.

Type III / Worker-on-Worker: Employees or past employees of the workplace are the perpetrators.

Type IV / Personal Relationship: The perpetrator has a personal relationship with an employee; for example, a spouse committing domestic violence in the workplace.

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