Workload Staffing Reports

Workload Staffing Reports

Heavy workloads compromise the ability of nurses to deliver safe, quality patient care. Over 60 per cent of MNU members cite workload and its consequences - long hours, burnout, stress and more - as the most important issue nurses face. That's why workload is one of MNU’s highest priorities - and why it's so important that we're able to provide evidence of workload issues to the employer as we continue to advocate for improvements throughout the system.


What are Workload Staffing Reports?

Workload Staffing Reports (WSRs) are a joint union/management problem-solving tool for documenting and addressing unresolved workload and staffing concerns.

WSRs give nurses the opportunity to make recommendations on how to improve a situation, while, from a legal perspective, provides documentation that the nurse has drawn management’s attention to an unsafe, or potentially unsafe, situation.


What is the Process for Reporting a Concern? 

After a long, difficult shift, filling out a form can be the last thing an exhausted nurse wants to do. However, it's important for nurses to report every incident when they feel their ability to provide safe patient care is being jeopardized by heavy workload and/or staffing concerns. 

The following steps outline the general process for reporting a concern (for specific instructions please see Resources section below):

  1. Nurse discusses issue at unit/ward/program level.
  2. If unresolved, nurse discusses concern with manager.
  3. If unresolved, nurse completes a WSR.
  4. Manager has 14 days to respond to WSR.
  5. WSR is discussed (individually or collectively) at Nursing Advisory Committee meeting.

Nurses should never be afraid to file a WSR as it is a problem-solving tool outlined in the MNU Collective Agreement (Article 11). If you still have concerns, talk to your MNU unit/local/worksite representative.

Online and Paper WSRs 

The majority of WSRs are completed using a paper-based form.

However, on March 4, 2020, some WRHA sites began implementing an online system for completing WSRs that streamlines the reporting process for all parties. These sites include:

  • St. Boniface Hospital (Local 5)
  • Victoria General Hospital (Local 3)
  • Riverview Health Centre (Local 1A)

Following delays associated with the ongoing COVID-19 response, the following additional sites will now go live on August 4, 2020:

  • WRHA Public Health (Worksite 1) – St. Vital and St. Boniface only
  • Concordia Hospital (Local 27)
  • Sharon Home/Simkin (Local 47)
  • Taché Actionmarguerite (Local 49)
  • Foyer Valade Actionmarguerite (Local 146)
  • St. Joseph’s Actionmarguerite (Local 154)

All other sites continue to use the paper-based WSRs at this time.

For specific instructions on completing the paper or online WSRs, please refer to the Resources section below.


Paper WSRs

  • Fact SheetIncludes basic information and background on paper WSR use.
  • Process ChartIllustrates the paper WSR form process involving members, union representatives and the employer.
  • PowerPoint TutorialMNU's PowerPoint tutorial of paper WSRs.


VIDEO: Improving Care with Workload Staffing Reports

Online WSRs

  • Fact Sheet: Includes basic information and background on online WSR use.
  • Process Chart: Illustrates the online WSR form process involving members, union representatives and the employer.
  • Nurse Instructions: Instructions for nurses inputting online WSRs.
  • PowerPoint Tutorial: MNU's PowerPoint tutorial of online WSRs.

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